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Definitions and Terminology
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Z British Standards Institution(Bsi) The UK National Standards body, responsible for creating and maintaining British Standards. See www.bsi-global.com for more information. See also ISO. source: ITIL v3, Service Transition, 2007 (BSI) The UK National Standards body, responsible for creating and maintaining British Standards. See www.bsi-global.com for more information. See also ISO. source: ITIL v3, Service Strategy, 2007
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