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Definitions and Terminology
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Z Business Capacity Management(BCM) (Service Design) In the context of ITSM, Business Capacity Management is the Activity responsible for understanding future Business Requirements for use in the Capacity Plan. See also Service Capacity Management. source: ITIL v3, Service Operation, 2007 (BCM) (Service Design) In the context of ITSM, Business Capacity Management is the Activity responsible for understanding future Business Requirements for use in the Capacity Plan. See also Service Capacity Management. source: ITIL v3, Service Design, 2007 (BCM) (Service Design) In the context of ITSM, Business Capacity Management is the Activity responsible for understanding future Business Requirements for use in the Capacity Plan. See also Service Capacity Management. source: ITIL v3, Continual Service Improvement, 2007
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