Audit Information systems & IT Security
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Audit Information systems & and IT Security

Information System audit and IT Security

Definitions and Terminology

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Business Customer


(Service Strategy) A recipient of a product or a Service from the Business. For example, if the Business is a car manufacturer then the Business Customer is someone who buys a car.

source: ITIL v3, Service Operation, 2007

(Service Strategy) A recipient of a product or a Service from the Business. For example, if the Business is a car manufacturer then the Business Customer is someone who buys a car.

source: ITIL v3, Service Design, 2007

(Service Strategy) A recipient of a product or a Service from the Business. For example, if the Business is a car manufacturer then the Business Customer is someone who buys a car.

source: ITIL v3, Service Transition, 2007

(Service Strategy) A recipient of a product or a Service from the Business. For example, if the Business is a car manufacturer then the Business Customer is someone who buys a car.

source: ITIL v3, Continual Service Improvement, 2007

(Service Strategy) A recipient of a product or a Service from the business. For example, if the business is a car manufacturer then the business customer is someone who buys a car.

source: ITIL v3, Service Strategy, 2007


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