Audit Information systems & IT Security
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Audit Information systems & and IT Security

Information System audit and IT Security

Definitions and Terminology

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Business Service Management


(BSM) (Service Strategy) (Service Design) An approach to the management of IT Services that considers the Business Processes supported and the Business value provided. This term also means the management of Business Services delivered to Business Customers.

source: ITIL v3, Service Operation, 2007

(BSM) (Service Strategy) (Service Design) An approach to the management of IT Services that considers the Business Processes supported and the Business value provided. This term also means the management of Business Services delivered to Business Customers.

source: ITIL v3, Service Design, 2007

(Bsm)(Service Strategy) (Service Design) An approach to the management of IT Services that considers the Business Processes supported and the Business value provided. This term also means the management of Business Services delivered to Business Customers.

source: ITIL v3, Service Transition, 2007

(BSM) (Service Strategy) (Service Design) An approach to the management of IT Services that considers the business processes supported and the business value provided. This term also means the management of business services delivered to business customers.

source: ITIL v3, Service Strategy, 2007


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