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Definitions and Terminology
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Business Unit
(Service Strategy) A segment of the Business that has its own Plans, Metrics, income and Costs. Each Business Unit owns Assets and uses these to create value for Customers in the form of goods and Services.
source: ITIL v3, Service Operation, 2007
(Service Strategy) A segment of the Business that has its own Plans, Metrics, income and Costs. Each Business Unit owns Assets and uses these to create value for Customers in the form of goods and Services.
source: ITIL v3, Service Design, 2007
(Service Strategy) A segment of the Business that has its own Plans, Metrics, income and Costs. Each Business Unit owns Assets and uses these to create value for Customers in the form of goods and Services.
source: ITIL v3, Service Transition, 2007
(Service Strategy) A segment of the Business that has its own Plans, Metrics, income and Costs. Each Business Unit owns Assets and uses these to create value for Customers in the form of goods and Services.
source: ITIL v3, Continual Service Improvement, 2007
(Service Strategy) A segment of the business that has its own Plans, Metrics, income and costs. Each business unit owns Assets and uses these to create value for Customers in the form of goods and Services.
source: ITIL v3, Service Strategy, 2007
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