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Definitions and Terminology
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Z CIconfiguration item - component of an infrastructure or an item which is, or will be, under the control of configuration management. NOTE Configuration items may vary widely in complexity, size and type, ranging from an entire system including all hardware, software and documentation, to a single module or a minor hardware component. source: ISO20000-1, 2005 Configuration Item source: ITIL v3, Service Transition, 2007 Configuration Item source: ITIL v3, Service Design, 2007 Configuration Item source: ITIL v3, Service Operation, 2007 Configuration Item source: ITIL v3, Service Strategy, 2007 Configuration Item source: ITIL v3, Continual Service Improvement, 2007
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