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Definitions and Terminology
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Z CapabilityHaving the needed attributes to perform or accomplish source: COBIT 4.0 (Service Strategy) The ability of an Organization, person, Process, Application, Configuration Item or IT Service to carry out an Activity. Capabilities are intangible Assets of an Organization. See also Resource. source: ITIL v3, Service Operation, 2007 (Service Strategy) The ability of an Organization, person, Process, Application, Configuration Item or IT Service to carry out an Activity. Capabilities are intangible Assets of an Organization. See also Resource. source: ITIL v3, Service Design, 2007 (Service Strategy) The ability of an Organization, person, Process, Application, Configuration Item or IT Service to carry out an Activity. Capabilities are intangible Assets of an Organization. See also Resource. source: ITIL v3, Service Transition, 2007 (Service Strategy) The ability of an Organization, person, Process, Application, Configuration Item or IT Service to carry out an Activity. Capabilities are intangible Assets of an Organization. See also Resource. source: ITIL v3, Continual Service Improvement, 2007 (Service Strategy) The ability of an Organization, person, Process, Application, Configuration Item or IT Service to carry out an Activity. Capabilities are intangible Assets of an Organization. See also Resource. source: ITIL v3, Service Strategy, 2007 An aptitude, competency or resource that an enterprise may possess or require at an enterprise, business function, or individual level that has the potential or is required to contribute to a business outcome and to creating value source: VALIT, ITGI, 2008
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