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Definitions and Terminology
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Z Code Of PracticeA Guideline published by a public body or a Standards Organization, such as ISO or BSI. Many Standards consist of a Code of Practice and a Specification. The Code of Practice describes recommended Best Practice. source: ITIL v3, Service Transition, 2007 A Guideline published by a public body or a Standards Organization, such as ISO or BSI. Many Standards consist of a Code of Practice and a Specification. The Code of Practice describes recommended Best Practice. source: ITIL v3, Continual Service Improvement, 2007
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