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Definitions and Terminology
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Z Component Capacity Management(Service Design) (Continual Service Improvement) The Process responsible for understanding the Capacity, Utilization, and Performance of Configuration Items. Data is collected, recorded and analysed for use in the Capacity Plan. See also Service Capacity Management. source: ITIL v3, Service Operation, 2007 (Service Design) (Continual Service Improvement) The Process responsible for understanding the Capacity, Utilization and Performance of Configuration Items. Data is collected, recorded and analysed for use in the Capacity Plan. See also Service Capacity Management. source: ITIL v3, Service Design, 2007 (CCM) (Service Design) (Continual Service Improvement) The Process responsible for understanding the Capacity, Utilization, and Performance of Configuration Items. Data is collected, recorded and analysed for use in the Capacity Plan. See also Service Capacity Management. source: ITIL v3, Continual Service Improvement, 2007
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