Audit Information systems & IT Security
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Audit Information systems & and IT Security

Information System audit and IT Security

Definitions and Terminology

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Customer Portfolio


(Service Strategy) A database or structured Document used to record all Customers of the IT Service Provider. The Customer Portfolio is the Business Relationship Manager's view of the Customers who receive Services from the IT Service Provider. See also Contract Portfolio, Service Portfolio.

source: ITIL v3, Service Transition, 2007

(Service Strategy) A database or structured Document used to record all Customers of the IT Service Provider. The Customer Portfolio is the Business Relationship Manager's view of the Customers who receive Services from the IT Service Provider. See also Contract Portfolio, Service Portfolio.

source: ITIL v3, Service Strategy, 2007


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