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Definitions and Terminology
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Z EstimationThe use of experience to provide an approximate value for a Metric or Cost. Estimation is also used in Capacity and Availability Management as the cheapest and least accurate Modelling method. source: ITIL v3, Service Operation, 2007 The use of experience to provide an approximate value for a Metric or Cost. Estimation is also used in Capacity and Availability Management as the cheapest and least accurate Modelling method. source: ITIL v3, Service Design, 2007 The use of experience to provide an approximate value for a Metric or Cost. Estimation is also used in Capacity and Availability Management as the cheapest and least accurate Modelling method. source: ITIL v3, Service Transition, 2007 The use of experience to provide an approximate value for a Metric or cost. Estimation is also used in Capacity and Availability Management as the cheapest and least accurate Modelling method. source: ITIL v3, Service Strategy, 2007
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