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Definitions and Terminology
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Z Failure Modes and Effects Analysis(FMEA) An approach to assessing the potential Impact of Failures. FMEA involves analysing what would happen after Failure of each Configuration Item, all the way up to the effect on the business. FMEA is often used in Information Security Management and in IT Service Continuity Planning. source: ITIL v3, Service Strategy, 2007
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