Audit Information systems & IT Security
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Audit Information systems & and IT Security

Information System audit and IT Security

Definitions and Terminology

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Gap Analysis


(Continual Service Improvement) An Activity that compares two sets of data and identifies the differences. Gap Analysis is commonly used to compare a set of Requirements with actual delivery.

source: ITIL v3, Service Transition, 2007

(Continual Service Improvement) An Activity that compares two sets of data and identifies the differences. Gap Analysis is commonly used to compare a set of Requirements with actual delivery. See also Benchmarking.

source: ITIL v3, Continual Service Improvement, 2007


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