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Definitions and Terminology
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Z IRRInternal Rate of Return source: ITIL v3, Service Transition, 2007 Internal Rate of Return source: ITIL v3, Service Design, 2007 Internal Rate of Return source: ITIL v3, Service Operation, 2007 Internal Rate of Return source: ITIL v3, Service Strategy, 2007 Internal Rate of Return source: ITIL v3, Continual Service Improvement, 2007 (Internal rate of return) The discount rate that equates cash inflows with cash outflows. When discounted at the IRR, the present value of the cash outflow will equal the present value of the cash inflow. The IRR and net present value (NPV) are measures of the expected profitability of an investment programme. source: VALIT, ITGI, 2008
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