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Definitions and Terminology
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IT Infrastructure
the sum of an organisation’s IT related hardware, software, data telecommunication facilities, procedures and documentation
source: ITIL:Security Management:1999
All of the hardware, software, networks, facilities, etc. that are required to develop, Test, deliver, Monitor, Control or support IT Services. The term IT Infrastructure includes all of the Information Technology but not the associated people, Processes and documentation.
source: ITIL v3, Service Operation, 2007
All of the hardware, software, networks, facilities, etc. that are required to develop, Test, deliver, Monitor, Control or support IT Services. The term IT Infrastructure includes all of the Information Technology but not the associated people, Processes and documentation.
source: ITIL v3, Service Design, 2007
All of the hardware, software, networks, facilities, etc. that are required to develop, Test, deliver, Monitor, Control or support IT Services. The term IT Infrastructure includes all of the Information Technology but not the associated people, Processes and documentation.
source: ITIL v3, Service Transition, 2007
All of the hardware, software, networks, facilities, etc. that are required to develop, Test, deliver, Monitor, Control or support IT Services. The term IT Infrastructure includes all of the Information Technology but not the associated people, Processes and documentation.
source: ITIL v3, Continual Service Improvement, 2007
All of the hardware, software, networks, facilities, etc. that are required to develop, Test, deliver, Monitor, Control or support IT Services. The term IT infrastructure includes all of the Information Technology but not the associated people, Processes and documentation.
source: ITIL v3, Service Strategy, 2007
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