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IT Service Management Forum
(itSMF) The IT Service Management Forum is an independent Organization dedicated to promoting a professional approach to IT Service Management. The itSMF is a notfor-profit membership Organization with representation in many countries around the world (itSMF Chapters). The itSMF and its membership contribute to the development of ITIL and associated IT Service Management Standards. See www.itsmf.com for more information.
source: ITIL v3, Service Operation, 2007
(itSMF) The IT Service Management Forum is an independent Organization dedicated to promoting a professional approach to IT Service Management. The itSMF is a notfor-profit membership Organization with representation in many countries around the world (itSMF Chapters). The itSMF and its membership contribute to the development of ITIL and associated IT Service Management Standards. See www.itsmf.com for more information.
source: ITIL v3, Continual Service Improvement, 2007
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