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Definitions and Terminology
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Z IT service providerthe role of IT service provider is performed by any organisational units, whether internal or external, that deliver and support IT services to a customer source: ITIL:Security Management:1999 (Service Strategy) A Service Provider that provides IT Services to Internal Customers or External Customers. source: ITIL v3, Service Design, 2007 (Service Strategy) A Service Provider that provides IT Services to Internal Customers or External Customers. source: ITIL v3, Service Transition, 2007 (Service Strategy) A Service Provider that provides IT Services to Internal Customers or External Customers. source: ITIL v3, Continual Service Improvement, 2007 (Service Strategy) A Service Provider that provides IT Services to Internal Customers or External Customers. source: ITIL v3, Service Strategy, 2007
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