| |
|||||||
![]() |
|||||||
| |
|||||||
|
|
|
|||||
Definitions and Terminology
A
B C
D E
F G
H I
J K
L M
N O
P Q
R S
T U
V W
X Y
Z Incident Management(Service Operation) The Process responsible for managing the Lifecycle of all Incidents. The primary Objective of Incident Management is to return the IT Service to Customers as quickly as possible. source: ITIL v3, Service Operation, 2007 (Service Operation) The Process responsible for managing the Lifecycle of all Incidents. The primary Objective of Incident Management is to return the IT Service to Customers as quickly as possible. source: ITIL v3, Service Design, 2007 (Service Operation) The Process responsible for managing the Lifecycle of all Incidents. The primary Objective of Incident Management is to return the IT Service to Customers as quickly as possible. source: ITIL v3, Service Transition, 2007 (Service Operation) The Process responsible for managing the Lifecycle of all Incidents. The primary Objective of Incident Management is to return the IT Service to Customers as quickly as possible. source: ITIL v3, Continual Service Improvement, 2007 (Service Operation) The Process responsible for managing the Lifecycle of all Incidents. The primary Objective of Incident Management is to return the IT Service to Customers as quickly as possible. source: ITIL v3, Service Strategy, 2007
|
|
||||||
|
|||||||