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Definitions and Terminology
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Information Technology
(IT) The use of technology for the storage, communication or processing of information. The technology typically includes computers, telecommunications, Applications and other software. The information may include Business data, voice, images, video, etc. Information Technology is often used to support Business Processes through IT Services.
source: ITIL v3, Service Operation, 2007
(IT) The use of technology for the storage, communication or processing of information. The technology typically includes computers, telecommunications, Applications and other software. The information may include Business data, voice, images, video, etc. Information Technology is often used to support Business Processes through IT Services.
source: ITIL v3, Service Design, 2007
(IT) The use of technology for the storage, communication or processing of information. The technology typically includes computers, telecommunications, Applications and other software. The information may include Business data, voice, images, video, etc. Information Technology is often used to support Business Processes through IT Services.
source: ITIL v3, Service Transition, 2007
(IT) The use of technology for the storage, communication or processing of information. The technology typically includes computers, telecommunications, Applications and other software. The information may include Business data, voice, images, video, etc. Information Technology is often used to support Business Processes through IT Services.
source: ITIL v3, Continual Service Improvement, 2007
(IT) The use of technology for the storage, communication or processing of information. The technology typically includes computers, telecommunications, Applications and other software. The information may include business data, voice, images, video, etc. Information Technology is often used to support business processes through IT Services.
source: ITIL v3, Service Strategy, 2007
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