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Definitions and Terminology
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Infrastructure Service
An IT Service that is not directly used by the Business, but is required by the IT Service Provider so they can provide other IT Services. For example directory services, naming services, or communication services.
source: ITIL v3, Service Design, 2007
An IT Service that is not directly used by the Business, but is required by the IT Service Provider so they can provide other IT Services. For example directory services, naming services, or communication services.
source: ITIL v3, Service Transition, 2007
An IT Service that is not directly used by the business, but is required by the IT Service Provider so they can provide other IT Services. For example directory services, naming services, or communication services.
source: ITIL v3, Service Strategy, 2007
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