| |
|||||||
![]() |
|||||||
| |
|||||||
|
|
|
|||||
Definitions and Terminology
A
B C
D E
F G
H I
J K
L M
N O
P Q
R S
T U
V W
X Y
Z Internal CustomerA Customer who works for the same Business as the IT Service Provider. See also Internal Service Provider, External Customer. source: ITIL v3, Continual Service Improvement, 2007
|
|
||||||
|
|||||||