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Definitions and Terminology
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Internal Service Provider
(Service Strategy) An IT Service Provider that is part of the same Organization as its Customer. An IT Service Provider may have both Internal Customers and External Customers.
source: ITIL v3, Service Operation, 2007
(Service Strategy) An IT Service Provider that is part of the same Organization as its Customer. An IT Service Provider may have both Internal Customers and External Customers.
source: ITIL v3, Service Design, 2007
(Service Strategy) An IT Service Provider that is part of the same Organization as its Customer. An IT Service Provider may have both Internal Customers and External Customers.
source: ITIL v3, Continual Service Improvement, 2007
(Service Strategy) An IT Service Provider that is part of the same Organization as its Customer. An IT Service Provider may have both Internal Customers and External Customers. See also Type I Service Provider, Type II Service Provider.
source: ITIL v3, Service Strategy, 2007
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