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Definitions and Terminology
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Mean Time to Restore Service
(MTRS) The average time taken to restore a Configuration Item or IT Service after a Failure. MTRS is measured from when the CI or IT Service fails until it is fully restored and delivering its normal functionality. See also Mean Time To Repair.
source: ITIL v3, Service Operation, 2007
(MTRS) The average time taken to restore a Configuration Item or IT Service after a Failure. MTRS is measured from when the CI or IT Service fails until it is fully restored and delivering its normal functionality. See also Maintainability, Mean Time to Repair.
source: ITIL v3, Service Design, 2007
(MTRS) The average time taken to restore a Configuration Item or IT Service after a Failure. MTRS is measured from when the CI or IT Service fails until it is fully restored and delivering its normal functionality. See also Maintainability, Mean Time to Repair.
source: ITIL v3, Service Transition, 2007
(MTRS) The average time taken to restore a Configuration Item or IT Service after a Failure. MTRS is measured from when the CI or IT Service fails until it is fully restored and delivering its normal functionality. See also Maintainability, Mean Time to Repair.
source: ITIL v3, Service Strategy, 2007
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