| |
|||||||
![]() |
|||||||
| |
|||||||
|
|
|
|||||
Definitions and Terminology
A
B C
D E
F G
H I
J K
L M
N O
P Q
R S
T U
V W
X Y
Z Monitor Control Loop(Service Operation) Monitoring the output of a Task, Process, IT Service or Configuration Item; comparing this output to a predefined Norm; and taking appropriate action based on this comparison. source: ITIL v3, Service Operation, 2007 (Service Operation) Monitoring the output of a Task, Process, IT Service or Configuration Item; comparing this output to a predefined Norm; and taking appropriate action based on this comparison. source: ITIL v3, Continual Service Improvement, 2007
|
|
||||||
|
|||||||