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Definitions and Terminology
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Z Pattern of Business Activity(PBA) (Service Strategy) A Workload profile of one or more Business Activities. Patterns of Business Activity are used to help the IT Service Provider understand and plan for different levels of Business Activity. source: ITIL v3, Service Design, 2007 (PBA) (Service Strategy) A Workload profile of one or more Business Activities. Patterns of Business Activity are used to help the IT Service Provider understand and plan for different levels of Business Activity. See also User Profile. source: ITIL v3, Service Transition, 2007 (PBA) (Service Strategy) A Workload profile of one or more business activities. Patterns of business activity are used to help the IT Service Provider understand and plan for different levels of business activity. See also User Profile. source: ITIL v3, Service Strategy, 2007
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