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Definitions and Terminology
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Performance management
The ability to manage any type of measurement including employee, team, process, operational or financial measurements. The term connotes closed-loop control and regular monitoring of the measurement.
source: COBIT 4.0
(Continual Service Improvement) The Process responsible for day-to-day Capacity Management Activities. These include monitoring, threshold detection, Performance analysis and Tuning, and implementing changes related to Performance and Capacity.
source: ITIL v3, Service Operation, 2007
(Continual Service Improvement) The Process responsible for day-to-day Capacity Management Activities. These include monitoring, threshold detection, Performance analysis and Tuning, and implementing changes related to Performance and Capacity.
source: ITIL v3, Service Design, 2007
(Continual Service Improvement) The Process responsible for day-to-day Capacity Management Activities. These include monitoring, threshold detection, Performance analysis and Tuning, and implementing changes related to Performance and Capacity.
source: ITIL v3, Service Transition, 2007
(Continual Service Improvement) The Process responsible for day-to-day Capacity Management Activities. These include monitoring, threshold detection, Performance analysis and Tuning, and implementing changes related to Performance and Capacity.
source: ITIL v3, Continual Service Improvement, 2007
(Continual Service Improvement) The Process responsible for day-to-day Capacity Management Activities. These include monitoring, threshold detection, Performance analysis and Tuning, and implementing changes related to Performance and Capacity.
source: ITIL v3, Service Strategy, 2007
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