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Definitions and Terminology
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Practice
A way of working, or a way in which work must be done. Practices can include Activities, Processes, Functions, Standards and Guidelines. See also Best Practice.
source: ITIL v3, Service Operation, 2007
A way of working, or a way in which work must be done. Practices can include Activities, Processes, Functions, Standards and Guidelines. See also Best Practice.
source: ITIL v3, Service Design, 2007
A way of working, or a way in which work must be done. Practices can include Activities, Processes, Functions, Standards and Guidelines. See also Best Practice.
source: ITIL v3, Service Transition, 2007
A way of working, or a way in which work must be done. Practices can include Activities, Processes, Functions, Standards and Guidelines. See also Best Practice.
source: ITIL v3, Continual Service Improvement, 2007
A way of working, or a way in which work must be done. Practices can include Activities, Processes, Functions, Standards and Guidelines. See also Best practice.
source: ITIL v3, Service Strategy, 2007
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