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Definitions and Terminology
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Procedure
A description of a particular way of accomplishing something; an established way of doing things; a series of steps followed in a definite regular order ensuring the consistent and repetitive approach to actions
source: COBIT 4.0
An action that implements a policy.
source: COSO, 2004
A Document containing steps that specify how to achieve an Activity. Procedures are defined as part of Processes. See also Work Instruction.
source: ITIL v3, Service Operation, 2007
A Document containing steps that specify how to achieve an Activity. Procedures are defined as part of Processes. See also Work Instruction.
source: ITIL v3, Service Design, 2007
A Document containing steps that specify how to achieve an Activity. Procedures are defined as part of Processes. See also Work Instruction.
source: ITIL v3, Service Transition, 2007
A Document containing steps that specify how to achieve an Activity. Procedures are defined as part of Processes. See also Work Instruction.
source: ITIL v3, Continual Service Improvement, 2007
A Document containing steps that specify how to achieve an Activity. Procedures are defined as part of Processes.
source: ITIL v3, Service Strategy, 2007
Descriptive narrative for a policy. Procedure is the “how to” for a policy and describes how the policy is to be implemented.
source: PCI DSS, 2008
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