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Definitions and Terminology
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Z Release Unit(Service Transition) Components of an IT Service that are normally Released together. A Release Unit typically includes sufficient components to perform a useful Function. For example, one Release Unit could be a Desktop PC, including Hardware, Software, Licences, Documentation, etc. A different Release Unit may be the complete Payroll Application, including IT Operations Procedures and user training. source: ITIL v3, Service Transition, 2007
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