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Definitions and Terminology
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Z Separation of Concerns(SoC) (Service Strategy) An approach to Designing a solution or IT Service that divides the problem into pieces that can be solved independently. This approach separates 'what' is to be done from 'how' it is to be done. source: ITIL v3, Service Design, 2007 (SoC) (Service Strategy) An approach to Designing a solution or IT Service that divides the problem into pieces that can be solved independently. This approach separates 'what' is to be done from 'how' it is to be done. source: ITIL v3, Service Strategy, 2007
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