Audit Information systems & IT Security
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Audit Information systems & and IT Security

Information System audit and IT Security

Definitions and Terminology

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Service Level Package


(SLP) (Service Strategy) A defined level of Utility and Warranty for a particular Service Package. Each SLP is designed to meet the needs of a particular Pattern of Business Activity. See also Line of Service.

source: ITIL v3, Service Design, 2007

(SLP) (Service Strategy) A defined level of Utility and Warranty for a particular Service Package. Each SLP is designed to meet the needs of a particular Pattern of Business Activity. See also Line of Service.

source: ITIL v3, Service Design, 2007

(SIP) (Service Strategy) A defined level of Utility and Warranty for a particular Service Package. Each SLP is designed to meet the needs of a particular Pattern of Business Activity.

source: ITIL v3, Service Transition, 2007

(SLP) (Service Strategy) A defined level of Utility and Warranty for a particular Service Package. Each SLP is designed to meet the needs of a particular pattern of business activity. See also Line of Service.

source: ITIL v3, Service Strategy, 2007


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