| Menu | |
|
: Home |
|
| Search | |
|
|
Definitions and Terminology
A
B C
D E
F G
H I
J K
L M
N O
P Q
R S
T U
V W
X Y
Z
Service Level
the expression of an aspect of a service in definitive and quantifiable terms
source: ITIL:Security Management:1999
Measured and reported achievement against one or more Service Level Targets. The term Service Level is sometimes used informally to mean Service Level Target.
source: ITIL v3, Service Operation, 2007
Measured and reported achievement against one or more Service Level Targets. The term Service Level is sometimes used informally to mean Service Level Target.
source: ITIL v3, Service Design, 2007
Measured and reported achievement against one or more Service Level Targets. The term Service Level is sometimes used informally to mean Service Level Target.
source: ITIL v3, Service Transition, 2007
Measured and reported achievement against one or more Service Level Targets. The term Service Level is sometimes used informally to mean Service Level Target.
source: ITIL v3, Continual Service Improvement, 2007
Measured and reported achievement against one or more Service Level Targets. The term Service Level is sometimes used informally to mean Service Level Target.
source: ITIL v3, Service Strategy, 2007
| Copyright 2006-2008. All Rights Reserved. | Something missing on this page? Let us know |