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Service Provider Interface
(Service Strategy) (SPI) An interface between the IT Service Provider and a User, Customer, Business Process, or a Supplier. Analysis of Service Provider Interfaces helps to coordinate end-to-end management of IT Services.
source: ITIL v3, Service Transition, 2007
(SPI) (Service Strategy) An interface between the IT Service Provider and a User, Customer, business process, or a Supplier. Analysis of Service Provider Interfaces helps to coordinate end-to-end management of IT Services.
source: ITIL v3, Service Strategy, 2007
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