| |
|||||||
![]() |
|||||||
| |
|||||||
|
|
|
|||||
Definitions and Terminology
A
B C
D E
F G
H I
J K
L M
N O
P Q
R S
T U
V W
X Y
Z Service Valuation(Service Strategy) A measurement of the total cost of delivering an IT Service, and the total value to the business of that IT Service. Service Valuation is used to help the business and the IT Service Provider agree on the value of the IT Service. source: ITIL v3, Service Strategy, 2007
|
|
||||||
|
|||||||