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Definitions and Terminology
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Service provider
External entity that provides services to the organisation
source: COBIT 4.0
the organization aiming to achieve ISO/IEC 20000
source: ISO20000-1, 2005
(Service Strategy) An Organization supplying Services to one or more Internal Customers or External Customers. Service Provider is often used as an abbreviation for IT Service Provider.
source: ITIL v3, Service Operation, 2007
(Service Strategy) An Organization supplying Services to one or more Internal Customers or External Customers. Service Provider is often used as an abbreviation for IT Service Provider.
source: ITIL v3, Service Design, 2007
(Service Strategy) An Organization supplying Services to one or more Internal Customers or External Customers. Service Provider is often used as an abbreviation for IT Service Provider.
source: ITIL v3, Service Transition, 2007
(Service Strategy) An Organization supplying Services to one or more Internal Customers or External Customers. Service Provider is often used as an abbreviation for IT Service Provider.
source: ITIL v3, Continual Service Improvement, 2007
(Service Strategy) An Organization supplying Services to one or more Internal Customers or External Customers. Service Provider is often used as an abbreviation for IT Service Provider. See also Type I Service Provider, Type II Service Provider, Type III Service Provider.
source: ITIL v3, Service Strategy, 2007
Business entity that is not a payment brand, directly involved in the processing, storage, or transmission of cardholder data. This also includes companies that provide services that control or could impact the security of cardholder data. Examples include managed service providers that provide managed firewalls, IDS and other services as well as hosting providers and other entities. Entities such as telecommunications companies that only provide communication links without access to the application layer of the communication link are excluded.
source: PCI DSS, 2008
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