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Snapshot
(Service Transition) The current state of a Configuration as captured by a discovery tool. Also used as a synonym for Benchmark. See also Baseline.
source: ITIL v3, Service Transition, 2007
(Service Transition) The current state of a Configuration as captured by a discovery tool. Also used as a synonym for Benchmark. See also Baseline.
source: ITIL v3, Continual Service Improvement, 2007
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