| |
|||||||
![]() |
|||||||
| |
|||||||
|
|
|
|||||
Definitions and Terminology
A
B C
D E
F G
H I
J K
L M
N O
P Q
R S
T U
V W
X Y
Z Tag(Service Strategy) A short code used to identify a Category. For example tags EC1, EC2, EC3, etc. might be used to identify different Customer outcomes when analysing and comparing Strategies. The term Tag is also used to refer to the activity of assigning Tags to things. source: ITIL v3, Service Strategy, 2007
|
|
||||||
|
|||||||