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Total Cost Of Utilization
(TCU) (Service Strategy) A methodology used to help make investment and Service Sourcing decisions. TCU assesses the full Lifecycle Cost to the Customer of using an IT Service. See also Total Cost of Ownership.
source: ITIL v3, Service Transition, 2007
(TCU) (Service Strategy) A methodology used to help make investment and Service Sourcing decisions. TCU assesses the full Lifecycle cost to the Customer of using an IT Service. See also Total Cost of Ownership.
source: ITIL v3, Service Strategy, 2007
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