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Definitions and Terminology
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Z Unit Cost(Service Strategy) The Cost to the IT Service Provider of providing a single Component of an IT Service. For example the Cost of a single desktop PC, or of a single Transaction . source: ITIL v3, Service Operation, 2007 (Service Strategy) The Cost to the IT Service Provider of providing a single Component of an IT Service. For example, the Cost of a single desktop PC, or of a single Transaction. source: ITIL v3, Service Transition, 2007 (Service Strategy) The Cost to the IT Service Provider of providing a single Component of an IT Service. For example the Cost of a single desktop PC, or of a single Transaction. source: ITIL v3, Continual Service Improvement, 2007 (Service Strategy) The cost to the IT Service Provider of providing a single Component of an IT Service. For example the cost of a single desktop PC, or of a single Transaction. source: ITIL v3, Service Strategy, 2007
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