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Use Case
(Service Design) A technique used to define required functionality and Objectives, and to design Tests. Use Cases define realistic scenarios that describe interactions between Users and an IT Service or other System. See also Change Case .
source: ITIL v3, Service Operation, 2007
(Service Design) A technique used to define required functionality and Objectives, and to design Tests. Use Cases define realistic scenarios that describe interactions between Users and an IT Service or other System.
source: ITIL v3, Service Design, 2007
(Service Design) A technique used to define required functionality and Objectives, and to design Tests. Use Cases define realistic scenarios that describe interactions between Users and an IT Service or other System.
source: ITIL v3, Service Transition, 2007
(Service Design) A technique used to define required functionality and Objectives, and to design Tests. Use Cases define realistic scenarios that describe interactions between Users and an IT Service or other System. See also Change Case.
source: ITIL v3, Service Strategy, 2007
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