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Utility
(Service Strategy) Functionality offered by a Product or Service to meet a particular need. Utility is often summarized as ‘what it does’ .
source: ITIL v3, Service Operation, 2007
(Service Strategy) Functionality offered by a Product or Service to meet a particular need. Utility is often summarized as 'what it does'
source: ITIL v3, Service Design, 2007
(Service Strategy) Functionality offered by a Product or Service to meet a particular need. Utility is often summarized as 'what it does'. See also Service Utility.
source: ITIL v3, Service Transition, 2007
(Service Strategy) Functionality offered by a Product or Service to meet a particular need. Utility is often summarized as ‘what it does’.
source: ITIL v3, Continual Service Improvement, 2007
(Service Strategy) Functionality offered by a Product or Service to meet a particular need. Utility is often summarized as 'what it does'. See also Service Utility.
source: ITIL v3, Service Strategy, 2007
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