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Definitions and Terminology
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Z Value Network(Service Strategy) A complex set of relationships between two or more groups or Organizations. Value is generated through exchange of knowledge, information, goods or Services. See also Partnership. source: ITIL v3, Service Operation, 2007 (Service Strategy) A complex set of relationships between two or more groups or organizations. Value is generated through exchange of knowledge, information, goods or Services. See also Value Chain, Partnership. source: ITIL v3, Service Design, 2007 (Service Strategy) A complex set of relationships between two or more groups or organizations. Value is generated through exchange of knowledge, information, goods or Services. See also Value Chain, Partnership. source: ITIL v3, Service Strategy, 2007
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