| Menu | |
|
: Home |
|
| Search | |
|
|
Definitions and Terminology
A
B C
D E
F G
H I
J K
L M
N O
P Q
R S
T U
V W
X Y
Z
Verification And Audit
(Service Transition) The Activities responsible for ensuring that information in the CMDB is accurate and that all Configuration Items have been identified and recorded in the CMDB. Verification includes routine checks that are part of other processes. For example, verifying the serial number of a desktop PC when a User logs an Incident. Audit is a periodic, formal check.
source: ITIL v3, Service Transition, 2007
| Copyright 2006-2008. All Rights Reserved. | Something missing on this page? Let us know |