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Definitions and Terminology
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alert
’instant’ indication that an information system and network may be under attack, or in danger because of accident, failure or people error
source: ISO18028-3, 2005
(Service Operation) A warning that a threshold has been reached, something has changed, or a Failure has occurred. Alerts are often created and managed by System Management tools and are managed by the Event Management Process.
source: ITIL v3, Service Operation, 2007
(Service Operation) A warning that a threshold has been reached, something has changed, or a Failure has occurred. Alerts are often created and managed by System Management tools and are managed by the Event Management Process.
source: ITIL v3, Service Design, 2007
(Service Operation) A warning that a threshold has been reached, something has changed, or a Failure has occurred. Alerts are often created and managed by System Management tools and are managed by the Event Management Process.
source: ITIL v3, Service Transition, 2007
(Service Operation) A warning that a threshold has been reached, something has changed, or a Failure has occurred. Alerts are often created and managed by System Management tools and are managed by the Event Management Process.
source: ITIL v3, Continual Service Improvement, 2007
(Service Operation) A warning that a threshold has been reached, something has changed, or a Failure has occurred. Alerts are often created and managed by System Management tools and are managed by the Event Management Process.
source: ITIL v3, Service Strategy, 2007
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