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Definitions and Terminology
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application
A program that enables a computer to perform general business functions such as word processing, spreadsheets, and data analysis, as well as specific functions in virtually all industries.
source: Champlain, Auditing Information Systems:2003
Software that provides Functions that are required by an IT Service. Each Application may be part of more than one IT Service. An Application runs on one or more Servers or Clients. See also Application Management, Application Portfolio.
source: ITIL v3, Service Operation, 2007
Software that provides Functions that are required by an IT Service. Each Application may be part of more than one IT Service. An Application runs on one or more Servers or Clients. See also Application Management, Application Portfolio.
source: ITIL v3, Service Design, 2007
Software that provides Functions that are required by an IT Service. Each Application may be part of more than one IT Service. An Application runs on one or more Servers or Clients. See also Application Management.
source: ITIL v3, Service Transition, 2007
Software that provides Functions that are required by an IT Service. Each Application may be part of more than one IT Service. An Application runs on one or more Servers or Clients. See also Application Management.
source: ITIL v3, Continual Service Improvement, 2007
Software that provides Functions that are required by an IT Service. Each Application may be part of more than one IT Service. An Application runs on one or more Servers or Clients.
source: ITIL v3, Service Strategy, 2007
Includes all purchased and custom software programs or groups of programs, including both internal and external (for example, web) applications.
source: PCI DSS, 2008
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