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eSourcing Capability Model for Service Providers
(eSCM–SP) (Service Strategy) A framework to help IT Service Providers develop their IT Service Management Capabilities from a Service Sourcing perspective. eSCM–SP was developed by Carnegie Mellon University, US.
source: ITIL v3, Service Operation, 2007
(Service Strategy) A framework to help IT Service Providers develop their IT Service Management Capabilities from a Service Sourcing perspective. eSCM-SP was developed by Carnegie Mellon University, US.
source: ITIL v3, Service Design, 2007
(ESCM-SP) (Service Strategy) A framework to help IT Service Providers develop their IT Service Management Capabilities from a Service Sourcing perspective. eSCM–SP was developed by Carnegie Mellon University, US.
source: ITIL v3, Service Transition, 2007
(Service Strategy) A framework to help IT Service Providers develop their IT Service Management Capabilities from a Service Sourcing perspective. eSCM-SP was developed by Carnegie Mellon University, US.
source: ITIL v3, Continual Service Improvement, 2007
(eSCM–SP) (Service Strategy) A framework to help IT Service Providers develop their IT Service Management Capabilities from a Service Sourcing perspective. eSCM–SP was developed by Carnegie Mellon University, US.
source: ITIL v3, Service Strategy, 2007
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