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Definitions and Terminology
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evaluation
assessment of a PP, an ST or a TOE, against defined criteria.
source: ISO15408-1, 2005
Assessment of a deliverable against defined criteria (adapted from ISO/IEC 15408–1). a) Systematic examination (quality evaluation) of the extent to which an entity is capable of fulfilling specified requirements [ISO/IEC 14598-1].
source: ISO/IEC-TR-15443-1, 2005
(Service Transition) The Process responsible for assessing a new or Changed IT Service to ensure that Risks have been managed and to help determine whether to proceed with the Change. Evaluation is also used to mean comparing an actual Outcome with the intended Outcome, or comparing one alternative with another.
source: ITIL v3, Service Operation, 2007
(Service Transition) The Process responsible for assessing a new or Changed IT Service to ensure that Risks have been managed and to help determine whether to proceed with the Change. Evaluation is also used to mean comparing an actual Outcome with the intended Outcome, or comparing one alternative with another.
source: ITIL v3, Service Design, 2007
(Service Transition) The Process responsible for assessing a new or Changed IT Service to ensure that Risks have been managed and to help determine whether to proceed with the Change. Evaluation is also used to mean comparing an actual Outcome with the intended Outcome, or comparing one alternative with another.
source: ITIL v3, Service Transition, 2007
(Service Transition) The Process responsible for assessing a new or Changed IT Service to ensure that Risks have been managed and to help determine whether to proceed with the Change. Evaluation is also used to mean comparing an actual Outcome with the intended Outcome, or comparing one alternative with another.
source: ITIL v3, Continual Service Improvement, 2007
(Service Transition) The Process responsible for assessing a new or Changed IT Service to ensure that Risks have been managed and to help determine whether to proceed with the Change. Evaluation is also used to mean comparing an actual Outcome with the intended Outcome, or comparing one alternative with another.
source: ITIL v3, Service Strategy, 2007
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