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Definitions and Terminology
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event
is an occurrence of some specific data, situation, or activity.
source: ISO/IEC-TR-15947, 2002
An incident or occurrence, from sources internal or external to an entity, that affects achievement of objectives.
source: COSO, 2004
A discernible episode or phase of a computer incident investigation that can be documented, verified, and analyzed.
source: D. Schweitzer, 2003, Incident Response: Computer Forensics Toolkit
(Service Operation) A change of state that has significance for the management of a Configuration Item or IT Service. The term Event is also used to mean an Alert or notification created by any IT Service, Configuration Item or Monitoring tool. Events typically require IT Operations personnel to take actions, and often lead to Incidents being logged.
source: ITIL v3, Service Operation, 2007
(Service Operation) A change of state that has significance for the management of a Configuration Item or IT Service. The term Event is also used to mean an Alert or notification created by any IT Service, Configuration Item or Monitoring tool. Events typically require IT Operations personnel to take actions, and often lead to Incidents being logged.
source: ITIL v3, Service Design, 2007
(Service Operation) A change of state that has significance for the management of a Configuration Item or IT Service. The term Event is also used to mean an Alert or notification created by any IT Service, Configuration Item or Monitoring tool. Events typically require IT Operations personnel to take actions, and often lead to Incidents being logged.
source: ITIL v3, Service Transition, 2007
(Service Operation) A change of state that has significance for the management of a Configuration Item or IT Service. The term Event is also used to mean an Alert or notification created by any IT Service, Configuration Item or Monitoring tool. Events typically require IT Operations personnel to take actions, and often lead to Incidents being logged.
source: ITIL v3, Continual Service Improvement, 2007
(Service Operation) A change of state that has significance for the management of a Configuration Item or IT Service. The term Event is also used to mean an Alert or notification created by any IT Service, Configuration Item or Monitoring tool. Events typically require IT Operations personnel to take actions, and often lead to Incidents being logged.
source: ITIL v3, Service Strategy, 2007
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