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Definitions and Terminology
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impact
the result of an information security incident
source: ISO13335-1, 2004
Result or effect of an event. There may be a range of possible impacts associated with an event. The impact of an event can be positive or negative relative to the entity’s related objectives.
source: COSO, 2004
a measure of the scale and magnitude of an incident or problem
source: ITIL:Security Management:1999
(Service Operation) (Service Transition) A measure of the effect of an Incident, Problem or Change on Business Processes. Impact is often based on how Service Levels will be affected. Impact and Urgency are used to assign Priority.
source: ITIL v3, Service Operation, 2007
(Service Operation) (Service Transition) A measure of the effect of an Incident, Problem or Change on Business Processes. Impact is often based on how Service Levels will be affected. Impact and Urgency are used to assign Priority.
source: ITIL v3, Service Design, 2007
(Service Operation) (Service Transition) A measure of the effect of an Incident, Problem or Change on Business Processes. Impact is often based on how Service Levels will be affected. Impact and Urgency are used to assign Priority.
source: ITIL v3, Service Transition, 2007
(Service Operation) (Service Transition) A measure of the effect of an Incident, Problem or Change on Business Processes. Impact is often based on how Service Levels will be affected. Impact and Urgency are used to assign Priority.
source: ITIL v3, Continual Service Improvement, 2007
(Service Operation) (Service Transition) A measure of the effect of an Incident, Problem or Change on business processes. Impact is often based on how Service Levels will be affected. Impact and Urgency are used to assign Priority.
source: ITIL v3, Service Strategy, 2007
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