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Definitions and Terminology
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request for change
form or screen used to record details of a request for a change to any configuration item within a service or infrastructure
source: ISO20000-1, 2005
(RFC) (Service Transition) A formal proposal for a Change to be made. An RFC includes details of the proposed Change, and may be recorded on paper or electronically. The term RFC is often misused to mean a Change Record, or the Change itself.
source: ITIL v3, Service Operation, 2007
(RFC) (Service Transition) A formal proposal for a Change to be made. An RFC includes details of the proposed Change, and may be recorded on paper or electronically. The term RFC is often misused to mean a Change Record, or the Change itself.
source: ITIL v3, Service Design, 2007
(RFC) (Service Transition) A formal proposal for a Change to be made. An RFC includes details of the proposed Change, and may be recorded on paper or electronically. The term RFC is often misused to mean a Change Record, or the Change itself.
source: ITIL v3, Service Transition, 2007
(RFC) (Service Transition) A formal proposal for a Change to be made. An RFC includes details of the proposed Change, and may be recorded on paper or electronically. The term RFC is often misused to mean a Change Record, or the Change itself.
source: ITIL v3, Continual Service Improvement, 2007
(RFC) (Service Transition) A formal proposal for a Change to be made. An RFC includes details of the proposed Change, and may be recorded on paper or electronically. The term RFC is often misused to mean a Change Record, or the Change itself.
source: ITIL v3, Service Strategy, 2007
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